Degraded Performance Across Wallet & Exchange
Resolved·Degraded performance

This incident has now been resolved.

Thu, Nov 10, 2022, 01:55 PM
(2 years ago)
·
Affected components
Updates

Resolved

This incident has now been resolved.

Thu, Nov 10, 2022, 01:55 PM

Identified

Our Engineers have identified the issue and a fix is being applied.

Please be reassured that All Customer Funds remain safe and secure.

We will provide more updates as soon as we have them.

Thu, Nov 10, 2022, 01:52 PM

Investigating

We are currently investigating reports indicating a problem with trading via our Brokerage & Exchange Services for some Users.

We would like to reassure you that All Customer Funds remain safe and secure.

We are sorry for any inconvenience caused and will provide more updates as soon as they are available.

Thu, Nov 10, 2022, 01:44 PM