Temporary Wallet Issue
Resolved

All systems are working. We are actively monitoring the current status.

Tue, Nov 8, 2022, 09:56 PM
(2 years ago)
·
Affected components

No components marked as affected

Updates

Resolved

All systems are working. We are actively monitoring the current status.

Tue, Nov 8, 2022, 09:56 PM

Investigating

Customers should now be able to access the app with some latency. We are still investigating to reduce latencies.

Tue, Nov 8, 2022, 09:39 PM(16 minutes earlier)

Investigating

We have experienced an outage with the exchange we are currently investigating. Some users might experience problems loading the app. We will provide an update and an ETA as soon as we have more information.

Tue, Nov 8, 2022, 08:48 PM(51 minutes earlier)

Investigating

The team are investigating an issue causing some users' wallet balances to not be displayed. All user funds are safe and full wallet functionality will be restored as soon as possible. Please refer here for the latest updates.

Tue, Nov 8, 2022, 08:29 PM(19 minutes earlier)