Degraded Performance Across Wallet & Exchange

Incident Report for Blockchain

Resolved

This incident has been resolved.

Posted Aug 01, 2022 - 22:44 UTC

Update

We are continuing to investigate this issue.

Posted Aug 01, 2022 - 22:43 UTC

Update

Our team is progressing investigations to identify the main issues impacting some of our Customers ability to view their accounts.

Customers Funds continue to remain safe.

We thank you for your patience and are sorry for the inconvenience caused.

We will provide more updates as soon as we have them.

Posted Aug 01, 2022 - 14:34 UTC

Investigating

We are aware that some customers are experiencing issues viewing their accounts.

Our Engineering team is investigating this as a priority and working to identify and resolve the problem.

Customers Funds remain safe.

We are sorry for any inconvenience this may have caused and will provide further updates as soon as we have them.

Posted Aug 01, 2022 - 12:33 UTC

This incident affected: The Exchange (Exchange, .com) and Wallet.