Issue with users upgrading to full access tier
Resolved

All systems are working. We are actively monitoring the current status.

Thu, Nov 10, 2022, 06:49 AM
(2 years ago)
·
Affected components

No components marked as affected

Updates

Resolved

All systems are working. We are actively monitoring the current status.

Thu, Nov 10, 2022, 06:49 AM

Investigating

Our data processing infrastructure is running behind which is causing delays in users upgrading to Full Access tier. No data has been lost and the system should be caught up in due course.

Wed, Nov 9, 2022, 03:08 PM(15 hours earlier)

Investigating

We are currently investigating an issue relating to users upgrading to our Full access tier. Please contact our support team if you need urgent assistance.

Wed, Nov 9, 2022, 12:04 PM(3 hours earlier)