Issue with users upgrading to full access tier

Incident Report for Blockchain

Resolved

All systems are working. We are actively monitoring the current status.

Posted Nov 10, 2022 - 06:49 UTC

Update

Our data processing infrastructure is running behind which is causing delays in users upgrading to Full Access tier. No data has been lost and the system should be caught up in due course.

Posted Nov 09, 2022 - 15:08 UTC

Investigating

We are currently investigating an issue relating to users upgrading to our Full access tier. Please contact our support team if you need urgent assistance.

Posted Nov 09, 2022 - 12:04 UTC

This incident affected: Wallet.