TRX deposit & withdrawal processing delays
Incident Report for Blockchain
Resolved
We think the impact from the issue is over.
Posted Nov 19, 2022 - 19:46 UTC
Update
Deposit & withdrawal processing issues for Cardano (ADA) has been resolved, we are continuing to work on a fix for Tron (TRX).

We are sorry for any inconvenience caused and will provide more updates when they become available.
Posted Nov 17, 2022 - 12:45 UTC
Update
Our Engineers continue to make progress towards a fix on this issue.

All customer funds remain safe and secure.

We are sorry for any inconvenience caused and will provide more updates when they become available.
Posted Nov 15, 2022 - 00:38 UTC
Update
Our Engineers continue to make progress towards a fix on this issue.

All customer funds remain safe and secure.

We are sorry for any inconvenience caused and will provide more updates when they become available.
Posted Nov 14, 2022 - 09:50 UTC
Update
Our Engineers are continuing to work on a fix for this issue as transactions related to these currencies are experiencing some delays.

All customer funds remain safe and secure.

We are sorry for any inconvenience caused and will provide more updates when they become available.
Posted Nov 13, 2022 - 21:17 UTC
Identified
Deposits & withdrawals processing for Cardano (ADA) & Tron (TRX) is currently delayed
Posted Nov 13, 2022 - 20:58 UTC
This incident affected: The Exchange (Exchange) and Wallet.
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