No components marked as affected
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Please note that deposits and withdrawals are currently processing slower than usual, we are working on a separate fix to speed up the process.
Once again we would like to apologise for the inconvenience this has caused
Identified
Our Engineers have identified the issue and are currently deploying a fix to resolve it.
Please be reassured that your funds remain safe.
We are sorry for the inconvenience caused.
Investigating
We are currently aware of reports of Swaps and Sells not going through.
Our Engineers are currently investigating the issue and will provide updates as they become available.
We also want to reassure our valued customers that your funds remain safe.
We are sorry for the inconvenience caused.