Degraded Performance Across Wallet & Exchange

Incident Report for Blockchain

Resolved

This incident has now been resolved.

Posted Nov 10, 2022 - 13:55 UTC

Identified

Our Engineers have identified the issue and a fix is being applied.

Please be reassured that All Customer Funds remain safe and secure.

We will provide more updates as soon as we have them.

Posted Nov 10, 2022 - 13:52 UTC

Investigating

We are currently investigating reports indicating a problem with trading via our Brokerage & Exchange Services for some Users.

We would like to reassure you that All Customer Funds remain safe and secure.

We are sorry for any inconvenience caused and will provide more updates as soon as they are available.

Posted Nov 10, 2022 - 13:44 UTC

This incident affected: The Exchange (Exchange) and Wallet.