Exchange Outage
Resolved·Partial outage

We have resolved the issue preventing customers from logging in, and all customers should now be able to log in and resume trading.

We are sorry for this short outage and any inconvenience this may have caused customers.

Wed, May 19, 2021, 10:25 PM
(4 years ago)
·
Affected components
Updates

Resolved

We have resolved the issue preventing customers from logging in, and all customers should now be able to log in and resume trading.

We are sorry for this short outage and any inconvenience this may have caused customers.

Wed, May 19, 2021, 10:25 PM

Monitoring

We have resolved the issue preventing customers from logging in, and all customers should now be able to log in and resume trading.

We are sorry for this short outage and any inconvenience this may have caused customers.

Wed, May 19, 2021, 10:25 PM

Investigating

We are aware that some customers are currently unable to log into the exchange. Our team have identified the problem and are working hard to fix this as a priority.

Wallet services are unaffected and we would encourage customers looking to buy, sell or swap crypto to consider using these services in the meantime.

We would like to thank customers for their patience during this work, and further updates will be provided as soon as they become available.

Wed, May 19, 2021, 09:48 PM(36 minutes earlier)