Temporary Wallet Issue

Incident Report for Blockchain

Resolved

All systems are working. We are actively monitoring the current status.

Posted Nov 08, 2022 - 21:56 UTC

Update

Customers should now be able to access the app with some latency. We are still investigating to reduce latencies.

Posted Nov 08, 2022 - 21:39 UTC

Update

We have experienced an outage with the exchange we are currently investigating. Some users might experience problems loading the app. We will provide an update and an ETA as soon as we have more information.

Posted Nov 08, 2022 - 20:48 UTC

Investigating

The team are investigating an issue causing some users' wallet balances to not be displayed. All user funds are safe and full wallet functionality will be restored as soon as possible. Please refer here for the latest updates.

Posted Nov 08, 2022 - 20:29 UTC

This incident affected: Wallet.